Terms and Conditions for Golden Touch Care

1. Introduction

Welcome to the Golden Touch Care website. By using our site and services, you agree to comply with and be bound by the following terms and conditions.

2. Services Provided

We specialize in introducing experienced, compassionate carers to individuals and families seeking private in-home support. Our role is to connect you with the right carer for your needs, while the carers operate as independent service providers.

3. User Responsibilities

• You agree to provide accurate and up-to-date information when using our services.

• You are responsible for ensuring that your home environment is safe and suitable for the carer.

• You must maintain appropriate household insurance for third-party visits and any services provided by the carer.

4. Carer Responsibilities

• Carers are independent contractors who provide services directly to clients.

• Carers must provide accurate profiles and maintain professional standards, including holding relevant credentials and insurance.

5. Confidentiality and Data Protection

We handle all personal information with the utmost confidentiality. Your data is processed solely for the purpose of fulfilling our contractual obligations.

6. Payment Terms

• Payment for services is due as agreed upon with our billing agent.

• Late payments may incur fees or legal costs.

7. Liability and Dispute Resolution

• The company acts solely as an introductory service and is not liable for the actions or omissions of the carers.

• Any disputes between clients and carers should be resolved directly, although we are available to assist in facilitating communication.

8. Insurance and Liability

• Self-employed carers assume personal health risks, and clients are encouraged to have appropriate insurance coverage.

9. Termination of Services

• Either party may terminate the agreement with 4 weeks’ written notice.

• Immediate termination is permitted in the event of a serious breach of terms.

10. Amendments to Terms

We may amend these terms with at least 2 weeks’ notice. Continued use of our services after changes constitutes acceptance of the new terms.

11. Governing Law

These terms are governed by the laws of England and Wales.

Privacy Policy

 

 

1. Introduction

Golden Touch Care Company (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients and employees. This policy outlines how we collect, use, and protect personal data.

 

2. Data We Collect

We may collect personal information such as names, contact details, medical information, and payment details to provide our services effectively.

 

3. How We Use Data

We use personal data to deliver care services, manage our client relationships, process payments, and comply with legal obligations.

 

4. Data Protection

We implement appropriate technical and organizational measures to safeguard personal data from unauthorized access or disclosure.

 

5. Data Subject Rights

Clients and employees have the right to access, correct, or delete their personal data. They can also object to or restrict certain types of processing.

 

6. Data Sharing

We do not share personal data with third parties except as necessary to provide our services or when required by law.

 

7. Contact Us

For any questions or concerns about this policy or your personal data, please contact us at [contact information].

 

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website.